Philosophy

Our Core Values

Since 香港六合彩开奖结果2023 was founded, all our employees have shared the roadmap, dreams and aspirations of where we鈥檝e been, who we are and where we are going. None of this would be possible without each and every one of them sharing our core values. These Core Values are:

Commitment to the Long-Term Success of our Customer, our People and our Business.

Service to the Customer above all else.

Integrity in all of our Relationships.

C – 鈥淐ommitment to the Long-Term Success of our Customers, People and our Business鈥

Commitment is being joined to our customers, connected to their needs and focused on their future endeavors.聽 We鈥檙e committed to educating ourselves so that our customers feel confident they are in good hands.聽 Our commitment to our community and to our vendors is a top priority.聽 聽We have had the same copier/printer and mailing vendors since 1972 and 1981respectively.聽 We have had the same leasing relationship since the early 1980鈥檚. 聽With that being said, anybody can dream it, but you鈥檒l never see it if you aren鈥檛 committed to it.

S – 鈥淪ervice the Customer above all else.鈥

When we think of this, we reflect back on President Kennedy鈥檚 quote, 鈥淎sk not what your Country can do for you but ask what you can do for your Country!鈥澛 It鈥檚 a great quote and it speaks so loudly in so many ways. It鈥檚 about service above self.聽 Service has always been the backbone of our company.聽 Examples include; driving 2 hours on a Saturday night to help a customer put a waste tank in so they can operate over the weekend; or taking a loaner after hours to keep a customer up and running; or replacing a machine when the need arises; it鈥檚 about helping a customer on the phone solve an issue in a timely manner.聽 Yes.聽 We still answer the phone with a live person when our customers call鈥 It means we will be there for you. It鈥檚 about going on that difficult Service call or Sales call; or making that administrative call when you鈥檙e not sure it鈥檚 something you鈥檝e perfected or have much experience with yet;聽 but knowing in your heart that there are others depending on you; being that support mechanism to help others;and if you can鈥檛 assist, then you know which team member to connect with to resolve the issue.聽 Most importantly, to follow through until the resolution has been fully achieved.

I – 鈥淚ntegrity in all of our Relationships鈥

Success will come and go, but Integrity is Forever.

Integrity has a couple of different meanings for us. The first is that we as a company and our employees are honest and have strong moral principles.聽 We strive to do it right the first time and treat others as we would want to be treated.

The second is that we are undivided in our passion to treat our customers, co-workers, and vendors with respect and loyalty.聽 Our departments communicate and work well together to make this a great company and make raving fans of our customers.

Outward means nothing, but inward Integrity is where it lies.

It鈥檚 about completing a job or a task even though no one is watching you.聽 It鈥檚 quality that locks in our values.聽 We do the work we were assigned.聽 We live it every day 鈥 we do not compromise.聽 We aren鈥檛 swayed by taking the crooked path in the road because we must never compromise CSI鈥檚 reputation.聽 We Define it; We Describe it; We Deliver it鈥..

 

Client Service Promise

We Promise to:

Listen to, understand and assess your needs

Be respectful of your time, employees, workspace and resources

Communicate with you in a timely way to proactively meet your support needs

Make you continually aware of current and relative technology that will enhance your business